With the arrival of our new computer system, our documents have been updated. Whether you’re a professional customer or an individual, this guide explains how to read your Simplex documents - contract, invoice or quote - clearly and confidently. Because we know administrative tasks aren’t what you enjoy most, we’ve designed documents that are clearer, easier to read and, above all, simpler to understand. Let us guide you through them.
Located in the top left corner, this section includes information related to the branch that served you and to the document itself. You’ll find:
This is the section to check if you need to quickly identify who assisted you, confirm a rental period or contact the right branch for follow-up.
Located in the top right corner, this section helps you quickly identify the document and find all the information related to your file. It includes:
These details help simplify your administrative management and ensure smooth communication between your team and ours.
This is the core of the document. Each line represents an item rented or a service provided.
You’ll find:
A clear overview of what was rented, for how long and at what cost—so everything is easy to understand at a glance.
The bottom section of the document includes key information to review before payment or filing.
You’ll find:
Make a habit of reviewing this section carefully - it often contains information that can impact your billing.
Some documents, such as contracts or quotes, are not final invoices. This will be clearly indicated at the bottom of the document.
All your invoices can be viewed and downloaded directly from your Simplex customer portal, in the Billing section.
From this section, you can:
The Billing section of your customer portal gives you a clear record of your documents, available whenever you need them. A real time-saver for both professional and individual customers.
If you have any questions or need help accessing your customer portal, our team is here to help.
Your Simplex documents are designed to be more transparent, easier to read and better suited to your needs. And if you ever have a question, our team is always ready to assist.
At Simplex, we want managing your documents to be as simple as running your job site.