Delivery

Our delivery service is open Monday to Friday from 7 a.m. to 5 p.m. Delivery service is available on Saturdays on request.
For security reasons we ask you to be present during the delivery, with an identity document.

A service adapted to your project constraints

  • 80 delivery people throughout our network, to serve you better
  • 4 categories of trucks and trailers are available to better meet your needs.
  • From vans to widebody carriers, we have it all for you.
  • Our employees are trained to ensure safe transportation and delivery, even for deliveries that require special handling due to shape, size, packaging or contents and more.
  • Provision of a pick-up service, on simple call, to pick up rental tools / equipment, once your project is completed.
  • On Saturdays we also offer the service, depending on demand and availability.
  • Service available through our network of 35 branches

 

Chauffeur livreur délivrant des équipements pour des clients Simplex.

Good to know

Charges apply on deliveries. They will be calculated according to the category of truck required. Additional mileage charges may also apply.

For any delivery request, we will :

  • Set the date and time slot for delivery;
  • Contact you 24 hours before the scheduled date to reconfirm the delivery. The same day, our delivery person will contact you as soon as he will direct to your delivery address.

At the time of delivery:

  • Identify yourself with our delivery person upon arrival;
  • With the help of our delivery person, review and confirm the items appearing on the contract;
  • Consult the delivery person to find out where tools or equipment can be unloaded without risk;
  • The tools / equipment will then be brought to the designated place;
  • Make sure to make a visual inspection of the tools / equipment;
  • In the case of power tools or equipment, make sure it starts and runs.

For more informations

Contact customer service

Services and training

Do you offer training even during COVID-19?

We offer training even during COVID-19. To find out more about our training courses and to reserve your place, click below https://www.simplex.ca/fr-ca/services/formations/ or contact us at 514-331-7779 (1-800- 361-1486) EXT. 10905.

What are your next training dates?

Depending on the training activity, the dates are available on the Internet https://www.simplex.ca/fr-ca/services/formations/

Do you offer training in private session?

Yes, you can email our training team to arrange private training at formation@simplex.ca. or contact us at (514) 331-7779, extension 10905