Delivery

Delivery is possible on weekends depending on the availability of each branch. Contact us to confirm availability.

Depending on the opening hours, some deliveries can be made from 7:00 am. We invite you to confirm availability. It is also possible to schedule your delivery the day before at no additional cost. Emergency services outside normal business hours is also available. Note that fees may apply.

Delivery can be made to the location of your choice. Certain conditions apply.

For security reasons, you must be present during delivery in order to identify yourself

For security reasons, you must be present during delivery in order to identify yourself. If you will be absent, you must contact us as soon as possible to schedule a new delivery. Charges may apply.

Somes restrictions apply. We invite you to contact us for more information.

Delivery costs vary depending on the distance to be traveled and the category of tools or equipment. To learn more about delivery, contact a branch advisor or contact us by phone or email at clients@simplex.ca

Yes, it is possible to change the delivery address before the equipment is loaded onto one of our trucks. Contact your advisor for more information on this subject.

Delivery can be made to the location of your choice. Certain conditions apply.

Yes, all rented tools and equipment can be delivered. Charges are applicable.

Depending on the opening hours, some deliveries can be made until 4:00 p.m. We invite you to confirm availability. Emergency service outside normal business hours is also available. Note that fees may apply

The place where I need delivery is special. Our drivers deliver the equipment at ground level. If the delivery location is special, I invite you to speak with one of our advisors to be sure to find a solution.

Our delivery people can provide you with some brief explanations on the use of a tool or equipment.

Unfortunately this service is not offered.

Unfortunately no. Our drivers are authorized to transport only equipment belonging to Simplex. However, our advisers can refer you to various resources.

We offer delivery services for all of our tools and equipment. Please note that certain conditions may apply. Delivery is usually done within 2-4 hours, but it can also be faster depending on the type of equipment and the distance to be traveled.

It is possible to cancel a delivery free of charge, until the date determined or until the equipment or tool is loaded on one of our trucks for delivery. Certain conditions apply. Contact your advisor for more information on this subject.

Your rental ends when the product is returned to the branch or when you request a pickup.

Times may vary depending on your location and the item to be picked up. In general, please allow 24-72 hours. Please be assured that we will pick up as soon as possible. Please also note that the item can be picked up the same day depending on our availability. However, certain conditions apply.

Yes, depending on availability, an item can be picked up the same day. Certain conditions apply.

Once you've finished with the items and wish to terminate your lease agreement at the same time, please contact us to schedule an early pickup. Our transportation service will then schedule the pickup according to your request to end the lease agreement.

Yes. When planned in advance, the driver can wait on site if you only use the equipment for a few minutes. If the truck has to stay on site longer to move the equipment, for use in another location, this is also possible if this is planned in advance with your advisor and subject to availability. Charges may apply.

We offer delivery services for all of our tools and equipment. Please note that certain conditions may apply.